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Troubleshooting : PIN code for Bluetooth

In most cases, when pairing with a Bluetooth device, a pin code (password) is not needed.

If a pin code is requested, enter: 0000

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Get started

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Device layout

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Connecting

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Plug in

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Source button

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Adjust sound settings

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How to stream

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Amazon Alexa

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Mute/Unmute the mic

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Box contents

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Report security vulnerabilities

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Troubleshooting : Speaker not discovered by the Marshall Voice App

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Troubleshooting : No audio or Audio is too low

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Troubleshooting : Crackling sound

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Troubleshooting : Distorted sound

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Troubleshooting : Speaker not turning on

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Troubleshooting : Speaker not responding

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Troubleshooting : Connection reset

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Troubleshooting : Erratic behaviour

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Troubleshooting : Can't connect or pair

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Troubleshooting : Connection drops out

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Troubleshooting : Alexa not responding

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