Troubleshooting : Erratic behaviour

Short answer

Place the earbuds in the case and close the lid to restart them. Check for new firmware updates in the Marshall Bluetooth app. If the issue persists, perform a factory reset.

There can be several reasons why your Minor IV earbuds behave erratically. Try these options to solve the issue:

  • Place the earbuds in the case and close the lid to restart them.

  • Check for firmware updates in the Marshall Bluetooth app. Follow the in-app instructions to connect and update your earbuds.

  • If the issue persists, perform a factory reset.

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