Order support
Returns
No stress. We always have a 30 day return policy, but we are now extending it so that you can return any presents or orders until the 31st of January. The product must be in mint condition and packaged in their original box.
Contact us and then use your preferred shipping provider. Our support team will get back to you with more information about the process going forward.
Ensure the product is securely packed in a shipping box. If you use the original shipping box, remove all existing labels. Please make sure to save your tracking number, in case you wish to track the shipment.
Once we receive your return, we'll check the product and refund you to your original payment method. This usually takes up to 14 business days. We'll email you as soon as the refund is complete. Keep your proof of drop-off until your refund has gone through.
Read more in our Terms of purchase policy.
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