Troubleshooting: Cannot connect or pair

Short answer

Activate Bluetooth on your audio device. Push and hold the Bluetooth button until the LED turns to a slow pulse to start pairing mode.

The power and bluetooth button on top of a black Marshall Middleton II speaker.

Activate Bluetooth

  • Make sure that Bluetooth is activated on your audio device.

Pairing a new device

Middleton II can be connected with 2 devices at a time and remembers up to 8 previously paired devices. When in range, it will try to reconnect with the last connected device.

  1. Push and hold the power button until the speaker turns on.

  2. Push and hold the Bluetooth button until the LED turns to a slow blue pulse.

  3. Select Middleton II from your audio device’s Bluetooth list.

Resetting the speaker

A factory reset will reset the speaker to its original settings, excluding any firmware updates.

Note: This will delete all user settings and the speaker will need to be set up again.

  • Remove Middleton II, and Middleton II [LE] if present, from your sound device’s Bluetooth list.

  • Ensure that the speaker is on.

  • Push and hold the Bluetooth button until the Bluetooth indicator turns quickly red, and the speaker restarts.

  • The speaker has returned to its factory settings and is ready to be paired, see the article Getting started.

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